Company Contact Info
3807 Wilshire Blvd.
Ste 705
Los Angeles CA 90010
About Our Company:
Our managers are lottery fans whose simple goal is to make it more convenient for consumers to play their state lottery. We have an experienced website development group, customer service department and management team who have been in the consumer services industry for many years.
LottoGopher is a messenger service that provides storage and handling of lottery tickets that our subscribers legally own. We are not affiliated with any state lottery and we do not participate in, nor offer, any type of lottery or gambling.
We abide by all lottery commission regulations in each state. LottoGopher is not engaged in the business of betting or wagering, and subscribers to LottoGopher do not participate in unlawful Internet gambling. 18 USC 1301 legally prohibits LottoGopher from offering its services to individuals and entities outside of the state of origin of the lottery game. The federal statute is aimed to curb that type of interstate activity, and LottoGopher abides strictly by this interpretation.
Our policy is to offer a cancellation at any time for any unused tickets up to 4 hours prior to the drawing (of course, there are no refunds for tickets in drawings that have already occurred.) We are available by phone or email to answer any of your questions. You always have access to all of your account information online, and we strive to provide you with the most convenient customer service experience available.
Our headquarters are in Los Angeles, CA and we have representatives located across the U.S. to fulfill orders on behalf of our users in all the states that we offer our service. LottoGopher is registered to do business in every state we operate in. We follow all city, state and federal business registration and tax requirements. All of our transactions are reviewed by a Certified Public Accountant, and our secure credit card processing is provided by a domestic bank.
The messengers who purchase lottery tickets from official state lottery resellers are selected after a rigorous interview and background check process. They are insured and bonded before given extensive training to ensure the security of your tickets.
We guarantee in our Terms & Services that you are the legal owner of any lottery tickets you have requested. We maintain a sophisticated system that tracks your orders, ticket transportation and a secure storage method. We internally audit all procedures and follow Best Practices in all of our website functions, including:
- Appropriate safeguards to ensure age verification
- Ensure user(s) are physically located in a jurisdiction where lottery play is legal
- Ensure all taxes due are collected
- Safeguards to combat excessive or compulsive play
- Privacy safeguards for subscribers
Our site does not provide any form of online gambling. We are a messenger and storage service for in-state residents only. LottoGopher has never broken Internet gaming laws and prohibits any version of online gambling or sports betting.
We never send unsolicited emails or advertisements targeted to minors or problem gamblers. We do not advertise in any way towards minors. LottoGopher is domestically owned, managed and registered in Los Angeles, CA, and has no affiliation with onshore or offshore sites that have illegally done business in the U.S.
All of our facilities are located in the US, and users must be at least 18 years of age (21 in certain states) as required by law. We verify the age and residence of all users of LottoGopher.com and post online the odds of winning at each lottery game as provided by the state lottery websites.
We also provide loss limits for each user who orders tickets for us to store on their behalf. We encourage our users to order services with prepaid cards and debit cards rather than credit cards, and discourage people who are delinquent on child support payments from using LottoGopher.com.
Please read the following to learn more about our privacy policy.
What this Privacy Policy Covers
This privacy policy covers LottoGopher's treatment of personally identifiable information you submit to us when you enter into our web site and when you use LottoGopher services. Be assured that your registration information is handled confidentially and privately and we will protect this information. Please note, however, that we may share your information with governmental agencies or other organizations assisting us in fraud prevention and investigation, and in instances where LottoGopher's rights are threatened. We may do so when: (1) required by law; (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; (3) investigating fraud that has already taken place; or (4) protecting the rights of LottoGopher. In addition, in the event of a merger or acquisition of LottoGopher, the sale of substantially all of its assets related to the operation of this site, or other change of corporate control, information collected through this site may be transferred to or controlled by the surviving or successor entity.
Internal Marketing
We may use information concerning you, including personal information you provide to us, in order to contact you with offers and news concerning our products and services. You may opt-out of an email marketing list, if you so desire, by using the opt-out functionality and/or information found on any given marketing email, and you will be then be removed from that list in a relatively short period of time.
Links
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by our Web site.
Web Site Security
All orders submitted through LottoGopher.com are encrypted using the latest 128 bit SSL (Secure Sockets Layer) technology. This protection means it may actually be safer for you to use your credit card over the Internet rather than using it in a store. When your browser is in secure mode, you should see an unbroken key or padlock icon near the bottom of your browser window.
Minor's Information
We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register. If you are under 18, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 is allowed to provide any personal information to us. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible.
Changes to this Privacy Policy
LottoGopher may amend this policy from time to time. If we make any material change to this privacy statement we will notify you by posting a prominent announcement on our home page; however, any personal information we receive will be treated in accordance with the privacy statement that is in effect a the time we receive such personal information. We encourage you to review this policy whenever you visit the site.
Customer Satisfaction
To make sure you get everything that you expect from LottoGopher, we back your purchase with a 100% Satisfaction Guarantee.
If you are not completely satisfied with your subscription, you may cancel at any time for a full refund. Give us a call at (866) 568-8646 and we'll try to take care of any concern that you have.
We believe the measure of a company is the way they treat their customers. So with every order, we make this promise to you - the best quality, the best value, the best service. Guaranteed.
Shipping Guarantee
We do not ship items, but we guarantee that all qualifying products will be available within 24 hours of receiving your order. If an order will be delayed more than 24 hours due to a backordered or unavailable product, you will be notified immediately. You will be given the option to have all in-stock products with backordered items processed at no additional charge when they are received, or you can receive a refund on the backordered items.
